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Ship Reviews
Based on 59 reviews
Submit your review Cruise reviews reflect the opinions of travel editors and cruisers/ readers and may not represent those of our company.
Be aware of package flight details
September
Pros: Excellent food, wines, and staff while traveling.
Cons: If you hve problems with air connections or baggage, you are on your own.
Recommended: No
Took a pre-cruise tour. Regents would not give us info on flights or connections until we arrived at the pre-tour sight. The connections Regents arranged only allowed 45 minutes between flights. We barely made the connection but our luggage did not. Six of us traveling together and no one got their luggage until the 5th day on the cruise. Staff would give us very little info or help. Our worst experience was when we were denied dining room access on the second night because it was a formal dining night. We only had the clothes we had when we boarded the ship which was jeans. We were told we could eat in our rooms but were denied dining room access. After threatening to cause a seen and going through 4 levels of management, we were finally allowed in. Regents has rules and employees are not given authority to even make logical exceptions when needed. Several employees said their hands were tied and could lose their jobs if they didn't follow the rules exactly. At least some of them expressed empathy for our situation, but not all. Overall, we enjoyed the cruise and particularily the food and great wines. The shows were also very good.
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sig review
August
Pros: people were great
Cons: see below
Recommended: No
Bathroom with tub is impossible for older people;no restaurant for lighter dinner;should provide wheelchair availability to the buses on tours Have taken Silversea and they provide all the above
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Canada and New England cruise aboard the Mariner September 17, 2023
September
Pros: Itinerary and staff onboard and dinners were great
Cons: Ship is a little tired looking and breakfast and lunch were not the greatest in my opinion
Recommended: No
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SS Mariner-Aug. 24, 2023
August
Pros: Ports of call/Staff
Cons: Bathtub-shower combination
Recommended: No
First time sailing on Regent. Mariner is an older ship, but I thought it looked beautiful. Make sure you reserve a cabin with walk-in shower. Bathtubs are difficult to step in and out of. Dinner at Chartreuse was delicious.
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Mediterranean Beaches
May
Pros: A very pleasant experience. Staff is good and will accommodate you if they can.
Cons: This is an older ship.
Recommended: Yes
I thought that the tub/shower arrangement was very unsatisfactory. There was nothing to hang on to if you happened to slip. And the tub was most difficult to exit. I am quite agile so I felt for anyone who wasn't. I understand that some of the penthouse suites had just a shower. That would have been much better.
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Jewels of the Pacific
October
Pros: Regent's attention to detail is top-notch.
Cons: One glitch with an excursion.
Recommended: Yes
All staff are very accommodating and friendly. Housekeepng staff called us by name from the moment we met them and throughout the trip, even when we weren't in the immediate area of our suite. Excursion glitch: When we arrived at our horseback ride excursion, we were told that Mexican law prohibited people older than 70 from participating. Regent personnel said they were not aware of this requirement. The itinerary was changed slightly (we did not go to Manzanillo and San Diego was added at the end) to avoid Hurricane Rosyln, a wise choice on the part of Regent, which didn't affect the enjoyment of our cruise.
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Sailing on the Mariner September 14, 2022
September
Pros: Staff, Officers and service onboard excellent, Food excellent. Ship very clean. Great itinerary.
Cons: Entertainment needs more variety, some guests advised toilets in rooms and public areas not working properly..
Recommended: No
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